Accountmanager Service Center

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HQ Pack B.V.

Job Category

Sales & Customer Service


€ 3.500,- tot € 4.500,-




40 hours

Job Requirements

  • Bachelor working and thinking level
  • Affinity with technology is an advantage
  • 2-5 years of relevant working experience in a similar role
  • Experience with customer management / account management and quotations
  • Experience with ERP systems is an advantage
  • Good command of the Dutch and English language is required
  • Good command of the German language is an advantage

Soft Skills

  • Communication
  • Customer-oriented
  • Accurate 
  • Eye for detail
  • Result oriented
  • Reliable
  • Proactive

Job description

As an Account Manager Service Center, you'll play a key role in managing your own  customer portfolio consisting of about 60 customers, both national and international. Your focus will be on ensuring smooth packaging flow and reusability while maintaining strong customer relationships.

You'll be responsible for independently negotiating and establishing price agreements, as well as crafting tailored quotations to meet the unique packaging needs of each client.

Working closely with the sales team and logistics, you'll collaborate to optimize processes and enhance efficiency throughout the supply chain. Effective communication will be essential as you interact with clients of varying levels and internal stakeholders.

Your activities as an Account Manager Service Center include:

  • Being in charge of handling the budget for your customer portfolio, making sure resources are used efficiently
  • You will be the main person clients turn to for anything related to the flow of packaging, especially when it comes to returning and reusing packaging materials
  • Independently negotiating and agreeing on prices with clients to ensure fair and profitable deals for both parties
  • Creating customized quotations for clients based on their specific packaging needs, offering clear and accurate information
  • Your role involves safeguarding various aspects of the process, quickly arranging tasks, and finding ways to improve efficiency and professionalism

In summary, you'll be the go-to person for clients, managing budgets, negotiating prices, preparing quotations, and improving processes to ensure a smooth and successful packaging experience for everyone involved.

Your team

In the Sales team you will enter a welcoming environment where you can be yourself.

You will get a lot of freedom to further develop yourself. Your personal ambitions are seen as a leading part of your growth. The colleagues work hard, but are always in for a joke. As an added benefit we finish each month with Friday afternoon drinks.

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Your benefits

Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

About HQ Group

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.

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