Backoffice sales support

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HQ Pack B.V.

Job Category

Sales & Customer Service


€ 2.300,- to € 3.000,-




24 hours

Job Requirements

  • MBO work and thinking level
  • Affinity with technology is an advantage
  • Minimum of 2 years' experience in a sales support role
  • Knowledge of administrative processes and insight into their improvement
  • Experience with information management
  • Good command of the MS Office software
  • Experience with ERP systems is desired
  • Good command of the Dutch and English languages

Soft Skills

  • Good communication skills
  • Customer-oriented
  • Accurate
  • Eye for detail
  • Stress resistant
  • Flexible

Job description

Due to the strong growth of our organization, we are looking for a Sales Support Employee. In this role, you will be responsible for supporting administrative activities in the field of order intake (back office).

As a Sales Support Employee you are responsible for, among other things:

  • Entering orders
  • Confirming orders
  • Monitoring & updating order portfolio
  • Approving orders for invoicing
  • Preparing various weekly lists
  • Contributing to operational meetings (incidental)
  • Answering questions for current orders (by e-mail and telephone)
  • Handling complaints or escalating to a colleague if it concerns a complex issue

Your team

At HQ Pack, we understand that our reputation is built on the skills and motivation of all our professionals and teams from product development, manufacturing (woodworking, foam, plastics and metals), sales, logistics, health & safety and customer service. We combine the advantages of a multinational company with the culture of a family business. The result are interesting and challenging opportunities in a fun and supportive environment.

In the Sales team you will enter a welcoming environment where you can be yourself.

You will get a lot of freedom to further develop yourself. Your personal ambitions are seen as a leading part of your growth. The colleagues work hard, but are always in for a joke. As an added benefit we finish each month with Friday afternoon drinks.

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Your benefits

Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

About HQ Group

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.

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