Key User Isah

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HQ Pack B.V.

Job Category

Supply Chain & Services


€ 2.500,- to € 3.500,-




32-40 hours

Job Requirements

  • MBO or higher working and thinking level
  • 1-3 years of experience in a similar position
  • Good command of the Dutch and English language, both speaking and writing
  • Affinity with IT,  ERP systems, and experience with ISAH business software is an advantage
  • Knowledge of various operational production processes

Soft Skills

  • Analytical
  • Flexible
  • Result oriented
  • Proactive

Job description

The key user ISAH is the first point of contact for questions, calamities and disruptions by ISAH users. You address acute problems for users, keeping disruptions to a minimum.

As the key user ISAH you are responsible for improving and capturing processes within the Service Center in various areas. You research, analyze and propose improvements and developments in consultation with the users.

You are responsible for providing training of ISAH to employees within the Service Center. In collaboration with others you are responsible for compiling training material, manuals and instructions. You ensure an orderly and efficient course of processes. You consult with various (operational) units for solutions, training and improvement opportunities.

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Your benefits

Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

About HQ Group

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.

20220602 HQ Pack 021


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