Front Office Sales Employee

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HQ Pack B.V.

Job Category

Sales & Customer Service


€ 2.500,- to € 3.200,-




40 hours

Job Requirements

  • You have 2 years of experience in a similar position (within a technical organization is an advantage).
  • Experience with B2B clients.
  • Experience with ERP systems and MS Office is a plus.
  • Your first language is Dutch and have excellent communication skills in English (C1).
  • Knowledge of the German languages is a plus.

Soft Skills

  • Communicative
  • Independent
  • Self-motivated
  • Thrive under pressure

Job description

Are you a passionate communicator with a knack for building strong customer relationships? Do you thrive in a dynamic environment where no day is the same? If so, we want you to be a part of our growing team as a Front Office Sales Employee!

HQ Pack is a leading player in the High Tech packing industry. We take pride in providing top-notch products and services to our valued customers. Our success story hinges on the dedication and enthusiasm of our team members, and we're on the lookout for someone exceptional to join us.
Your activities in the role of Front Office Sales Employee include:

  • Effective Communication: Engage with customers through email and phone, providing them with prompt and accurate information.
  • Order Flow Management: Keep a keen eye on order and quotation processes, ensuring smooth operations and timely deliveries.
  • Customer Support Pro: Handle customer inquiries, address complex issues, and implement necessary changes to ensure their satisfaction.
  • Relationship Building: Cultivate and expand customer relationships, making them feel valued and appreciated.
  • On-the-Field Experience: Occasionally, you'll accompany our Account Managers on customer visits, providing stellar service and support.

If you're ready to take the next step in your career and thrive in a role that values your expertise and customer-centric approach, apply now. Your contribution will be important in driving customer satisfaction and achieving our commercial objectives.

Apply today and help us create to protect!

Your team

At HQ Pack, we understand that our reputation is built on the skills and motivation of all our professionals and teams from product development, manufacturing (woodworking, foam, plastics and metals), sales, logistics, health & safety and customer service. We combine the advantages of a multinational company with the culture of a family business. The result are interesting and challenging opportunities in a fun and supportive environment.

In the Sales team you will enter a welcoming environment where you can be yourself.

You will get a lot of freedom to further develop yourself. Your personal ambitions are seen as a leading part of your growth. The colleagues work hard, but are always in for a joke. As an added benefit we finish each month with Friday afternoon drinks.

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Your benefits

Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

About HQ Group

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.

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We create to protect