Inside Sales Representative

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HQ Precision Cleaning B.V.

Job Category

Sales & Customer Service






40 hours

Job Requirements

  • Minimum of 2 years' experience in a sales support role
  • Knowledge of administrative processes and insight into their improvement
  • Knowledge Excel and ERP package (We use ISAH)
  • Fluency in Dutch and English ; speaking German is an advantage
  • Affinity with technology is an advantage

Soft Skills

  • Good communication and interpersonal skills
  • Customer-oriented
  • Accurate
  • Flexible

Job description

Are you a motivated individual with a passion for sales? Join our team as an Inside Sales Representative and help us achieve our sales targets. As an Inside Sales Representative, you will play a critical role in helping our Sales team with their administrative tasks. It is a role with a lot of variation, where you are responsible for the back office work for all customers (100+) that we work with. You strive for optimal customer satisfaction and you know how to enthuse and motivate your colleagues. You enjoy working in a relatively young organization where there is a lot of room for humor and fun.

As a Sales Support Employee you are responsible for, among other things:

  • Processing incoming orders;
  • Process new requests and draw up quotations;
  • Managing expired invoices;
  • Handling incorrect invoices and having credit invoices made;
  • Keeping track of a number of important KPIs (including internal and external complaint communication and the RGA capacity) on a monthly basis;
  • Managing and drafting customs documents for international customers;
  • Customer contact by e-mail or telephone when necessary.

Your team

HQ Precision cleaning is a smaller entity of HQ Group. As such we work together for a higher standard in cleaning. Our specialization allows us to clean on higher grades for use by the other entities of HQ Group and our own customers. We keep short communication lines between the cleanrooms and the office area. Witch our multicultural and internationally composed team, we celebrate personal moments and joined successes while being open to feedback from our employees due to our open culture.

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Your benefits

Working at HQ Precision cleaning means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

About HQ Group

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.

20220602 HQ Pack 021


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